Terms & Conditions

Welcome to Curtain Supplier. By accessing our website or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or booking any curtain-related services in Dubai.

1. Introduction

These Terms & Conditions govern your use of our website and services, including curtain supply, installation, and alteration services in Dubai. By using our website, you accept these terms in full.

If you do not agree with any part of these terms, please do not use our website or services.

2. Services Offered

Curtain Supplier provides:

  • Supply of high-quality curtains in various styles, fabrics, and designs
  • Curtain installation services at residential and commercial properties
  • Curtain alteration and customization services based on client requirements

All services are subject to availability and confirmation.

3. Quotations & Pricing

  • All prices provided on our website or through communication are estimates unless confirmed in writing.
  • Final pricing may vary depending on measurements, fabric selection, customization, and installation requirements.
  • We reserve the right to modify pricing at any time without prior notice.

4. Orders & Payments

  • Orders are confirmed only after approval and, where applicable, receipt of advance payment.
  • Payments can be made through approved payment methods communicated by our team.
  • Full or partial payment may be required before processing curtain supply or installation.

5. Measurements & Accuracy

  • Accurate measurements are crucial for curtain fitting.
  • If measurements are provided by the customer, Curtain Supplier will not be responsible for fitting issues.
  • If our team conducts the measurement, we ensure accuracy and proper fitting.

6. Installation Services

  • Installation appointments will be scheduled based on availability.
  • Customers must ensure site readiness before installation.
  • Any delays caused by site conditions may result in rescheduling.

7. Alterations & Custom Work

  • Customized and altered curtains are made specifically for your requirements.
  • Once confirmed, such orders cannot be canceled or refunded unless there is a defect in workmanship.

8. Cancellation & Refund Policy

  • Orders may be canceled before production begins.
  • Customized curtain orders are non-refundable once production has started.
  • Refunds (if applicable) will be processed within a reasonable timeframe.

9. Product Representation

We strive to display curtain colors, fabrics, and designs accurately. However:

  • Actual product colors may vary due to lighting, screen settings, or fabric batches
  • Minor variations in stitching or finish may occur in custom-made products

10. Warranty & Liability

  • We ensure quality workmanship in our curtain products and services.
  • Curtain Supplier is not liable for:
    • Damage caused by misuse or improper handling
    • Wear and tear over time
    • External factors such as humidity, sunlight, or environmental conditions

11. Website Use

By using our website, you agree:

  • Not to misuse or attempt to harm the website
  • Not to copy, reproduce, or distribute content without permission
  • To provide accurate information when filling forms or requesting services

12. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Curtain Supplier and is protected by applicable copyright laws.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.

15. Changes to Terms

Curtain Supplier reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.

16. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates (UAE). Any disputes shall be subject to the jurisdiction of Dubai courts.

17. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Curtain Supplier
Dubai, UAE
Email: info@curtainsupplier.ae
Phone: +971 50 213 6026